Question 1

Is KrishiPulse free?

Accepted Answer

Every farmer gets a 14-day free trial — full access, no credit card. After that, paid plans start at ₹99/month (Starter). All farmers, regardless of plan, can list lots on the auction marketplace.

Question 2

Who can use KrishiPulse?

Accepted Answer

Indian farmers from 5 guntas (small/marginal) to 500+ acres (FPO/estate), plus verified buyers (traders, FPOs, hotels, exporters, processors). Anyone selling or sourcing produce in India.

Question 3

Which crops can I sell on KrishiPulse?

Accepted Answer

All major Indian crops — vegetables, fruits, flowers, spices, pulses, cereals, plantation crops. The current AI advisor covers 22 crop categories with 140+ varieties; new crops are added based on demand.

Question 4

How is KrishiPulse different from eNAM?

Accepted Answer

eNAM digitises existing APMC mandi auctions and requires you to physically bring produce to a mandi. KrishiPulse lets you list from your farm via phone, supports direct-to-buyer sales (hotels, exporters, processors), and combines AI advisory + IoT monitoring with the marketplace.

Question 5

Is KrishiPulse available in Hindi?

Accepted Answer

Yes — we currently support English, Hindi, Kannada, Tamil, and Telugu. More Indian languages are being added.

Question 6

Do I need IoT sensors to use KrishiPulse?

Accepted Answer

No. Sensors are optional. The platform works fully with manual entries and photo-based monitoring. Sensors are an upgrade that makes recommendations sharper and unlock automation.

Question 7

Can I use KrishiPulse without internet?

Accepted Answer

Some features (price ticker, voice agent, auction bidding) require internet. Your farm plan, crop calendar, and saved recommendations work offline via the PWA cache.

Question 8

How do I register?

Accepted Answer

Click 'Get Started Free' anywhere on the site, enter your phone number, verify the OTP, and complete the 4-step farm profile (language → farm details → plan → optional payment for paid tiers).

Question 9

What plans are available?

Accepted Answer

Starter (₹99/mo) for micro farms, Growth (₹499/mo) for family farms (most popular), Pro (₹1999/mo) for commercial farms, Enterprise (custom) for FPOs and estates.

Question 10

Can I switch plans later?

Accepted Answer

Yes. Upgrades take effect immediately with pro-rated billing. Downgrades take effect at the start of your next billing cycle.

Question 11

Is there a discount for annual plans?

Accepted Answer

Annual billing saves 20% — equivalent to 2.4 months free. You can switch from monthly to annual any time from your account settings.

Question 12

Do you offer subsidies for marginal farmers?

Accepted Answer

Yes — farmers with verified land records under 2 hectares receive an automatic 30% discount on Starter and Growth plans for the first 12 months. Apply during onboarding.

Question 13

What's included in the free trial?

Accepted Answer

Everything in the Growth plan for 14 days — AI crop recommendations, weather, auction marketplace, IoT setup. Voice agent has a 30-call cap. No payment required during trial.

Question 14

Can I cancel anytime?

Accepted Answer

Yes. Cancel from your account settings, and your account reverts to read-only at the end of your billing period. Your data is retained for 180 days in case you return.

Question 15

How does the live auction work?

Accepted Answer

Farmer photographs produce, sets quantity/grade/reserve price, and publishes. Verified buyers bid in real time. Anti-snipe extends the auction by 2 minutes on any bid in the last 60 seconds. Highest bid wins; payment flows through Razorpay-managed escrow.

Question 16

What is the reserve price?

Accepted Answer

The minimum acceptable bid set by the farmer. If bids don't reach this price, the lot doesn't sell — there's no obligation to accept a low offer. Reserve is not visible to buyers.

Question 17

What is anti-sniping?

Accepted Answer

If anyone bids in the last 60 seconds of an auction, the timer extends by 2 more minutes. This prevents last-second 'sniping' and ensures fair price discovery.

Question 18

How are buyers verified?

Accepted Answer

Every buyer must provide GST number, business identity, and a Razorpay-verified bank account before bidding. This filters out fraud and ensures buyers can actually pay.

Question 19

What if a buyer doesn't pay after winning?

Accepted Answer

The buyer's escrow is captured automatically at auction close, so non-payment is rare. If it does happen, their account is suspended, the lot is relisted for the farmer at no cost, and a penalty fee is applied to the buyer's future deposits.

Question 20

Can I cancel an auction after listing?

Accepted Answer

Yes, up until the first bid is placed. After the first bid, you can only cancel with admin approval (e.g., if produce is damaged before harvest).

Question 21

What if produce arrives damaged?

Accepted Answer

Buyers can raise a quality dispute within 24 hours of delivery with photo evidence. KrishiPulse's dispute team reviews within 48 hours and adjusts escrow accordingly.

Question 22

What is the platform commission?

Accepted Answer

2% on each successful sale, deducted at settlement. GST (18%) applies to the commission only — not to the crop sale price.

Question 23

How do I get paid after selling?

Accepted Answer

Payments flow through Razorpay-managed escrow. Buyer pays at auction win; funds release to your bank account 24 hours after confirmed delivery (T+1 settlement).

Question 24

How long does the payout take?

Accepted Answer

Once delivery is confirmed (buyer marks received OR auto-released after 24h), payouts hit your bank via RazorpayX UPI/NEFT within 4 hours. GST invoice is auto-generated.

Question 25

What if the buyer doesn't confirm delivery?

Accepted Answer

Delivery is auto-confirmed 24 hours after the dispatch timestamp unless the buyer raises a dispute. No farmer is left waiting indefinitely.

Question 26

How is GST handled?

Accepted Answer

KrishiPulse generates a tax invoice for our 2% commission with 18% GST split into CGST+SGST (intra-state) or IGST (inter-state) automatically based on your state and the buyer's state. The crop sale itself is not subject to GST in most cases.

Question 27

Can I download my GST invoices for tax filing?

Accepted Answer

Yes — all invoices appear under 'Settlements' in your farmer dashboard. Atomic monthly numbering (KP/YYYY-MM/seq). Download anytime as PDF.

Question 28

What about TDS?

Accepted Answer

TDS at 1% on payments above ₹50,000 in a financial year is deducted as required by Section 194-O of the Income Tax Act. Your TDS certificate is generated quarterly.

Question 29

Which IoT sensors are supported?

Accepted Answer

Soil moisture, NPK, weather station, IP camera, and LoRaWAN gateway. JXCT, Hikvision, CP Plus, and any RS485-compatible sensor pairs via QR code in under 2 minutes.

Question 30

Do you sell hardware?

Accepted Answer

Not yet — we recommend trusted vendors on Indiamart/Amazon India. Direct hardware sales are planned for late 2026 with end-to-end install support.

Question 31

How does the disease detection AI work?

Accepted Answer

Upload a photo of an affected leaf via the app. Our AI returns the most likely disease, confidence percentage, and a treatment protocol — typically within 30 seconds. Works for 43 common diseases across fungal, bacterial, viral, nutrient, and pest categories.

Question 32

Is my farm data private?

Accepted Answer

Yes. We don't sell data. Your farm details are visible only to you and admins. Your produce listings are public on the auction marketplace by design. See the Privacy Policy for full details.

Question 33

What languages does the voice agent support?

Accepted Answer

English, Hindi, Kannada, Tamil, and Telugu via Bhashini (Indian government voice AI) + OpenAI Whisper. Tap-and-speak for up to 30 seconds; transcript and AI reply appear in your chosen language.

Frequently asked questions

Getting Started

Subscriptions & Pricing

Live Auctions

Payments & Payouts

Technical & IoT